Privacy Policy

1. Who We Are

We are American Group, an independent and authorized service provider for Ariston appliances in Egypt. We do not own the “Ariston” brand, but we provide maintenance and support services for its appliances through qualified and certified technicians.

2. Use of the “Ariston” Brand

The name “Ariston” used on this website (ariston-eg.com) is intended solely to clarify the type of appliances we service. We are not the parent company or the official owner of the “Ariston” trademark. All rights are reserved to Ariston Global Corporation.

3. What Data We Collect

When you visit our website or use our booking or contact forms, we may collect the following information:

• Full name
• Phone number
• Device type and issue
• Email address (if provided)
• Physical address (if on-site service is required)

4. How We Use This Data

We use your data solely for the following purposes:

• Contacting you to schedule a maintenance appointment
• Assigning a specialized technician based on your device type
• Providing after-sales service
• Improving the user experience

We do not share your data with any third party outside our company.

5. Data Security

We are committed to protecting your information through:

• Encrypting communications using the HTTPS protocol
• Restricting customer data access to authorized technical staff only
• Ensuring that sensitive data is not stored in external databases

6. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. Any updates will be published on this page along with the date of modification.

7. Contact Us

If you have any questions, or wish to modify or delete your data, please contact us through:

• 📞 Hotline: 01211114528
• 💬 WhatsApp: Click here
• 📝 Online Booking Form: Visit the page

All rights reserved © 2024 American Group – Owner of ariston-eg.com.